PEHP Letter & ID Cards
If you are enrolled in Jordan School District's medical plan, please check your mail for a letter from PEHP. They will start to mail these out today, Thursday, Aug. 21. This letter will include your new ID number which will start with the letter "M". This is not your card, just the letter that provides your new member ID number. Our members should start receiving their cards late next week.
Attached are the instructions that will walk you through how to create your new online account with PEHP. Starting September 1st, you can use your new member ID number to create an account in the new PEHP portal. Once you have your account set up, you will have the ability to print your ID card should you not receive it prior to September 1, 2025. Due to PEHP transitioning all members to their new system, there may be challenges.
We have had several members contact us because their providers office is adamant that they need to provide them with a new ID number. If this happens to you, please make them aware that you will be moving to the new system effective September 1, 2025 and will provide them with your new card once you receive it. They can also contact PEHP directly to confirm this information. It is very important that once September 1st is here that you are presenting the new card whenever you receive services. If you don't, it is going to create billing issues and the payment of your claim will be delayed. This needs to occur at the pharmacy as well. If you use your old card after August 31 it will show that you no longer have coverage.
Here is a picture of each of the cards so you know what to look for.
If you need assistance or have questions, please contact Insurance Services at insurance@jordandistrict.org or 801-567-8146.
Update: Express Scripts & Kroger/Smith’s Pharmacies
Good news! Smith's pharmacy has once again contracted with Express Scripts (ESI) for our prescription drug plan. Please remember you can visit ESI's website or GoodRx and compare costs at a variety of local pharmacies.
If you have any questions, please visit Insurance Services website or contact them directly insurance@jordandistrict.org / 801- 567-8146.
Having a Baby? Or Any Other Qualifying Event?
You have 30 days to make those changes to your plan. IRS regulations govern how and when an employee may make cafeteria plan elections and changes to those elections. Changes must be submitted on our enrollment website Arcoro(InfinityHR).
If you have questions about what a qualifying event is, please click here.
